Archives by Subject: PayPal

Why PayPal Sucks

PayPal ScreenshotLots of people don't like PayPal. But I've never had any problems with them. I use them with a lot of my clients, and we use them at Gawker to power our Shop.

Yet on today, one of the busiest shopping days of the year, their downloadable log files decided not to work. For no reason. And that's all they told me: "Please try again later."

This is topped only by an email received from PayPal earlier in the weekend:

PayPal E-MailI couldn't believe they were serious. After waiting a week for a response for a serious issue, they just decide not to answer my question and then have the nerve to tell me what to do if I have "further questions"?

PayPal sucks. Right now, at least.

Edit: Apparently the history problems are only with the accounts with the highest numbers of transactions. In other words: their best customers. Go figure.

Posted in Business, Observations, PayPal, Technology, rants on December 20, 2005, 05:53 PM | Comments (2) | Permalink